Direct Developer Support Channel
If you require technical support, bug reporting, or account assistance for any mobile application or software service (including WIO CLINIC or Backeer), please email our developer support team directly:
[email protected]Standard Response Window: 24–48 business hours.
Frequently Asked Questions
How can users receive support for mobile apps published by Berkay Saraçoğlu?
Developer support is provided directly via email at [email protected]. Please include your app name, device OS version, and a brief description of your question or issue.
Are your mobile applications compliant with Apple App Store Guidelines?
Yes. All mobile applications published under Berkay Saraçoğlu strictly comply with Apple App Store Review Guidelines, Privacy Nutrition Labels, and international data protection standards (KVKK / GDPR).
Where can I read the Privacy Policy for mobile applications?
Our complete, publicly available Privacy Policy is accessible at privacy.html. Specific product privacy disclosures are also available on individual App Store product pages.